1. Introduction

Smart Website Management, owned by Terence Shaw (“we”, “us”, or “our”) operates smartwebsitemanagement.ca, a website design and marketing agency and the agency arm of the Marketing Team in a Box network. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services (the “Service”).

2. Information We Collect

We may collect the following information:

Prospective and current clients: Name, email address, phone number, business name, and message content you provide through our contact form or in the course of engaging our services.
Billing information: Payment details are collected and processed by our payment provider; we do not store full card numbers.
Automatically collected: Browser type, IP address, device type, pages visited, referring website, and cookies for session management.

3. How We Use Your Information

We use collected information to:

Respond to inquiries and provide our services
Process payments and manage subscriptions
Send service-related communications
Improve the Service

4. Third-Party Services

We use the following third-party services:

Supabase — database and authentication
Stripe — payment processing
Resend — transactional email

These services have their own privacy policies governing their use of your data.

5. Cookies

We use essential cookies for session management. Where analytics cookies are used, they help us understand how visitors interact with our site. You can control cookies through your browser settings.

6. Data Retention

We retain your data for as long as your account or engagement is active. You may request deletion of your data by contacting us.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Your Regional Rights

Depending on where you live, you may have rights under laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable U.S. state privacy laws (including the California Consumer Privacy Act, as amended by the CPRA), the European Union General Data Protection Regulation (GDPR), or the United Kingdom GDPR and Data Protection Act 2018 — including the rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at privacy@marketingteaminabox.com, and we will address your request. You also have the right to lodge a complaint with your local data protection authority.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

Questions about this policy? Contact Terence Shaw at privacy@marketingteaminabox.com.